What to do after a crash
If you've just been in an crash, follow these steps:
Step 1
- If anyone’s injured, call 911.
- Move your vehicle off the road (if it’s safe to do so).
- Avoid discussing who’s at fault for the crash.
Step 2
Get details. Record the following for all the vehicles and drivers involved in the crash:
- driver’s name, driver’s licence number, province/state and contact info
- licence plate
- year, make and model of vehicle, and
- insurance details (if the vehicle isn’t from B.C.).
Step 3
See if there were any witnesses. Record their names and contact info.
Step 4
Note details of the crash scene. Take photos if possible.
- Time, date and weather conditions.
- Location.
- What direction were you both travelling?
- Where was your vehicle and what lane were you using?
- Where was the other vehicle?
Step 5
Call Dial-a-Claim. We're here to help you 24/7.
- Lower Mainland: 604-520-8222
- Anywhere else in B.C., Canada or the U.S.: 1-800-910-4222
Translation services are available.
